Getting More Feedback Is Easy

• In-store signage (like the example to the right) encourages your customers to give feedback.
• When your customer sends a text to your unique number, our platform initiates a short, text message survey (takes less than 60 seconds to complete).
• You'll receive up to 5X more feedback than back of receipt surveys WITHOUT having to offer an incentive.
• Get real-time feedback about your staff, service, or facilities. Even measure NPS if you like.
• Our clients reduce negative online reviews by 50%.

Automatically Collect Positive Reviews and Get More Customers

• The Happy Customer platform automatically prompts your happy customers to share their experiences on social media.
• You can offer an incentive to get more people to share.
• When your customers' friends and families see positive reviews about you on social media, they're more likely to try you out!

"[Happy Customer] helps our franchise company better support our franchisees by providing great feedback and tools to increase loyalty. [Happy Customer] is a must have for any multi-unit chain."

 Foad Saffarzadeh, Director of Operations, Deli Delicious (60+ locations)

Bonus: Customer Helpdesk

• Get notified instantly of customer follow-up requests.
• Through your dashboard, you can engage in real-time, two-way conversations with customers to alleviate issues and answer questions.
• Unhappy customers are more likely to text than to reach out personally.
• Turn negative customer experiences into positive ones.

Bonus: Get More Business From Existing Customers

• It costs 5x as much to attract a new customer than to keep an existing one.
  
• Use our platform to send offers to bring customers back into your location.
• The Happy Customer platform is the ideal solution for assessing customer experiences and proactively engaging with your existing clientele.

Try It